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Canada Post continues nation-wide services

Masha Scheele
Local Journalism Initiative


Despite some restrictions, businesses and services in Alberta are able to continue operating.

Restrictions include all events with over 50 attendees to be cancelled, closing recreation and private entertainment facilities, and decreasing capacity of sit-down restaurants and others.

The Canada-wide service offered by Canada Post is also continuing.

Canada Post is practicing their due diligence to keep employees and customers safe while offices remain open and operating during the COVID-19 pandemic.

The Canada Post website did state that some post offices may temporarily close due to a number of factors, such as temporary building closures, or staffing reasons.

While Hinton’s Post Office is still open at this time, customers will be advised through door signage at any affected locations and through other public notifications.

The World Health Organization (WHO) and Public Health Agency of Canada (PHAC) have stated it is safe to handle mail, according to Canada Post.

On March 9, WHO stated on their website, “The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.”

Canada Post’s website added that according to the PHAC, there is no known risk of coronaviruses entering Canada on parcels or packages, because of poor survivability of coronaviruses on surfaces.

Safety measures imposed by Canada Post to minimize points of close contact include some changes to door-to-door delivery.

Signatures for any deliveries to the door will no longer be requested.

Instead, delivery agents will apply the safe drop process by leaving items in a mailbox or outside the door if it’s safe to do so.

Delivery agent will leave a notice card indicating the post office to pick up any items by showing proof of identity, if safe drop isn’t possible.

When a signature is required for a number of different reasons, the notice card will indicate the post office where the customer can sign for the item.

Other arrangements can be made for those sick or self-isolating.

Any employees asked to go into quarantine or tested positive with COVID-19 are offered special leave to continue being paid, stated the website.

Go to canadapost.ca for up to date information.